Terms of service.

Effective Date: November 1, 2023

Welcome to MyLuxVault! By purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing, purchasing, or using our products, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.

2. Product Information

We make every effort to provide accurate descriptions and images of our products. However, slight variations in color, size, or appearance may occur due to manufacturing or display differences. Such variations do not constitute grounds for a return or refund.

Custom orders, including resizing, may require additional processing time of 7-21 days depending on the work needed.

3. Orders and Payment

  • All orders are subject to availability and acceptance by MyLuxVault

  • Payment must be made in full at the time of purchase through the following accepted methods:

  • Zelle, Venmo Friends & Family (F&F), PayPal Friends & Family (F&F), or CashApp: No additional fees.

  • Credit Cards: Subject to a 4.5% processing fee. To request a credit card payment, please email invoices@myluxvault.com for a secure payment link.

  • Affirm, Klarna, and Afterpay: Subject to a 6.9% merchant processing fee.

  • A flat rate shipping fee of $20 will be added to all orders. Insurance is optional and calculated separately (see Section 5).

4. Shipping and Delivery

  • We ship to the addresses provided during checkout. It is your responsibility to ensure accurate and complete shipping information.

  • MyLuxVault is not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

  • Ownership of the products transfers to the customer upon delivery to the carrier.

5. Shipping Insurance

Shipping insurance is available and strongly recommended to protect your purchase against loss, damage, or theft during transit. Insurance fees are calculated based on the total value of your order:

Orders valued at $999 or less: $20 additional

  • Orders valued between $1,000 and $2,999: $50 additional

  • Orders valued between $3,000 and $3,999: $75 additional

  • Orders valued at $4,000 or more: $100 additional

    Insurance is optional but must be selected at checkout. If you decline shipping insurance, MyLuxVault is not responsible for any issues that occur during shipping.

6. All Sales Are Final

  • NO RETURNS, REFUNDS, OR EXCHANGES will be accepted under any circumstances, except as required by applicable law.

  • In the event of a defective or damaged product upon arrival, you must contact us within 7 days of receipt with proof of the defect or damage. At our discretion, we may offer a replacement or store credit.

7. Warranty Disclaimer

Unless explicitly stated, all products are sold “as is” without any guarantees or warranties, express or implied, including but not limited to fitness for a particular purpose.

8. Liability Limitation

MyLuxVault is not liable for any indirect, incidental, or consequential damages resulting from the purchase or use of our products.
Our liability is limited to the purchase price of the product in question.

9. Privacy and Data Use

We respect your privacy and handle your data in accordance with our Privacy Policy. Please review it for information on how we collect, use, and store your information.

10. Governing Law

These terms are governed by and construed in accordance with the laws of Texas. Any disputes will be resolved in the courts of WIlliamson County

11. Changes to Terms

MyLuxVault reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of our services or products after any changes indicates your acceptance of the updated terms.

Contact Us

For questions about these Terms of Service, please contact us at:

MyLuxVault
support@myluxvault.com