Shipping policy
United States
- Free standard shipping on all US orders
- Orders ship within 1–2 business days of authentication
- Carrier: FedEx or UPS, signature required
- Transit time: 2–5 business days after the ship date
International
- Shipping is calculated at checkout, based on destination and package
- Carrier: FedEx International Priority
- Transit time: 4–10 business days. Duties and taxes may apply at delivery and are the buyer's responsibility.
Insurance
Shipping insurance is optional. You can add it at checkout, but it isn't added automatically. It's available on US orders only. We recommend it for every US order. Insurance costs by order value:
- $999 and under: $20
- $1,000–$2,999: $50
- $3,000–$3,999: $75
- $4,000 and up: $100
If you need to make a claim, you file it yourself. We're happy to provide any order details you need.
Tracking
You'll receive a tracking link by email as soon as your package ships.
Questions? Email support@myluxvault.com.
